1. Controller
thrymox.com (LLC, EDRPOU 31953012), 10 Khreshchatyk St, Business Center 'Leonardo', Kyiv, 01001, Ukraine. Email: contact@thrymox.com, phone: +380 955 046 2392. We process personal data under the Law of Ukraine No. 3992-IX 'On Personal Data Protection'.
2. Data we collect
- Contact data you submit: name, email, phone, company and property details, message content.
- Technical data: IP address, device and browser information, pages visited, via cookies.
- We do not intentionally collect special categories of personal data.
3. Purposes and lawful bases
- Answering enquiries and giving pre-contract information about our services, as required by the Law of Ukraine No. 675-VIII 'On Electronic Commerce' — steps prior to a contract.
- Running and securing the site — legitimate interests.
- Analytics and marketing cookies — prior consent.
- Accounting and legal compliance — legal obligation.
4. Cookies
There is no separate Ukrainian cookie statute. Non-essential cookies and trackers processing personal data are set only with prior consent under the Law of Ukraine No. 3992-IX 'On Personal Data Protection'. You may withdraw consent via your browser settings.
5. Sharing
Hosting, analytics, CRM and email providers acting on our instructions, professional advisers, and authorities where required by law. We do not sell personal data.
6. Retention and security
Enquiries are kept up to 24 months after last contact; contract and accounting records for statutory periods. We apply technical and organisational measures appropriate to the risk.
7. Your rights and complaints
You may request access, rectification, erasure, restriction or portability, object to processing, and withdraw consent by writing to contact@thrymox.com. Complaints: Ukrainian Parliament Commissioner for Human Rights. Service terms follow the Law of Ukraine No. 3153-IX 'On Consumer Protection'; advertising claims are accurate under the Law of Ukraine No. 270/96-VR 'On Advertising'.
8. Changes
We may update this policy; the current version is always published on this page.